Food should stay at 40u00b0F or below. When it doesn't, we inspect airflow, evaporator and condenser fans, defrost components, sensors and controls to identify the actual fault.
MS Appliance Repair
Honest Repairs, Right at Home
Complete Appliance Repair Services
Expert repairs, accurate diagnostics, routine maintenance, and in-home service for major home appliances.
Same-Day Service Available
All Major Brands. One Trusted Team
We service and repair major appliance brands with careful diagnosis and genuine parts when available.
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Local technicians across Aurora, the Fox Valley, and nearby Illinois communities we serve.
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Appliance repair in Aurora, IL should begin with the symptom, not a guess. Our owner-run team handles in-home faults across refrigerators, washers, dryers, dishwashers, ovens, stoves, ranges, freezers and microwaves, 7 days a week.
MS Appliance Repair Services Inc. reviews on Google keep naming three things: fast scheduling, clear diagnosis, honest advice.
Home appliance repair starts with a test. Pick your appliance, then find the symptom.
Pick your appliance
Stops cooling, leaks under the crisper, runs nonstop or loses ice production.
Food should stay at 40u00b0F or below. When it doesn't, we inspect airflow, evaporator and condenser fans, defrost components, sensors and controls to identify the actual fault.
Most leaks start at a frozen or clogged defrost drain, a cracked fill line or a worn inlet valve. We trace the water path first so the fix stops the leak.
Hard water can leave scale at the inlet valve, and a clogged filter slows the fill. We test fill, freeze and harvest on the ice maker, one stage at a time.
Dirty condenser coils, a weak condenser fan or a failing compressor start relay can keep it running. We find where the noise starts and check coil airflow under load.
A torn or flattened gasket, or a sagging door, lets warm air in and forces longer cycles. We check the seal all the way around and the hinge alignment first.
A click every few minutes often means the compressor is trying to start and can't. We read any code, test the start relay and compressor, and certified techs handle sealed-system work.
Upright and chest freezers that lose temperature, frost over or never shut off.
Frozen food should stay at 0u00b0F. Diagnosis may include the door gasket, thermostat, evaporator system, defrost parts, condenser coils and controls.
Frost that comes back after you defrost points to air getting in or a failed defrost part. We check the gasket, defrost heater and sensors so the ice stays gone.
Constant running usually means dirty coils, a weak fan or a leaking seal. We measure cabinet temperature and watch a full cycle.
On upright freezers, melt water can back up from a blocked defrost drain and spill onto the floor. We clear the drain and confirm the water reaches the pan.
A worn gasket or bent lid hinge lets warm, humid air in, which adds frost and raises food temperature. We inspect the gasket, latch and alignment.
An alarm means the cabinet warmed past its limit. We find out why (sensor, control, fan or seal) instead of swapping a control board and hoping.
Front-load, top-load and stacked laundry towers that won't drain, spin or fill.
A clogged pump filter, a kinked drain hose or a failed drain pump is the usual cause. We clear the path and test the pump before we order anything.
A washer that will not drain may also refuse to spin. We test the drain pump, door lock or lid switch, drive motor and belt in that order.
Leaks come from inlet hoses, a torn front-load door boot, the pump or a tub seal. We run a test fill and follow the water back to its source.
Uneven feet, worn suspension springs or shock absorbers throw the drum around. We level the washer, then test it on a full-speed spin.
We confirm water supply first, then test the water inlet valve, the lid or door switch and the control. A kinked supply hose is sometimes the whole story.
Worn tub bearings, a slipping belt or a strained motor can cause both. Stop using the washer, and we will reproduce the sound under load before quoting a repair.
Gas and electric dryers with no heat, long dry times or a drum that won't turn.
We evaluate the heating element or gas ignition system, thermal fuse, thermostats, airflow and vent path, then test for steady operation.
Long drying times can involve heat, airflow or both. Failure to clean is the leading factor in home dryer fires (U.S. Fire Administration), so we check the vent.
A blown thermal fuse, a failed door switch, a broken belt switch or a bad start switch can each stop it cold. We test those safety inputs one by one.
A snapped belt, a worn idler pulley or a failing drive motor is the likely cause. We check the belt and idler first, since they are the simpler fix.
A blocked vent or a failing cycling thermostat is common here, and it is a safety issue. We measure exhaust airflow and test the thermostats and high limit.
Worn drum rollers, glides or a frayed belt usually make the noise. We open the cabinet and find the source while the drum turns with a normal load.
Standing water, cloudy glasses, leaks and no-start faults in built-in units.
Standing water usually means a clogged filter, a blocked drain hose or air gap, or a failed drain pump. We clean the sump and confirm a full drain.
Aurora water runs 6 to 10 grains per gallon hard, which can contribute to film and clogged spray arms. We test the arms, filter and wash motor.
Leaks come from a worn door gasket, a cracked tub, a loose hose clamp or a stuck float switch. We run a controlled fill and watch each point.
We inspect the inlet valve, float switch, latch, water supply and control signals before recommending work, since a bad latch can mimic a dead control.
A failed heating element, a stuck vent or an empty rinse aid dispenser can leave dishes wet. We measure heat during the dry part of the cycle.
Glass, seeds or labels caught in the pump or chopper cause most grinding. We clear the sump and run a normal cycle to confirm the noise is gone.
Baking, broiling, preheating and temperature faults on gas and electric ovens.
Depending on the symptom, we test the igniter, bake or broil element, temperature sensor and relay board. On gas ovens a weak igniter is common.
We compare the cavity to the set temperature with our own thermometer, then test the temperature sensor. Many ovens also allow a calibration offset.
A weak igniter can glow without drawing enough current to open the gas valve. We measure its current and check the valve itself.
Broil uses its own element or burner, so bake can work while broil fails. We test the broil element or igniter, and the control relay, on their own.
We confirm power at the outlet and breaker, then test the thermal fuse, door lock and control board. A tripped fuse often points to a deeper fault.
A code points to a circuit, not always to a part. We read it for your brand and model, then test the sensor, lock or board it names before any repair.
Gas and electric cooktop faults, plus range repair for shared controls.
Clicking with no flame usually means a clogged burner port, a wet or cracked igniter, or a weak spark module. We clean the ports and test the spark.
A misaligned burner cap, clogged ports or a regulator problem can weaken the flame. We test the burner and gas flow before you cook on it again.
We inspect the infinite switches, touch panel, surface elements, receptacles and safety controls to find out why a zone has lost power.
Coil burners fail at the element or its receptacle; glass tops at the radiant element or its limiter. We test each zone under load.
Moisture from a spill, a stuck igniter switch or a failed spark module can keep it clicking. We dry and test the spark circuit so it stops safely.
Leave the home, avoid switches and flames, and call Nicor Gas and 911 from outside. Once it is safe, we check valves and connections as part of the repair.
Built-in, over-the-range and countertop models with heat, door or keypad faults.
Microwave parts can retain dangerous voltage after unplugging, so we discharge the capacitor before testing the magnetron and diode.
The door switches tell the microwave it is safe to run. A broken latch hook or a failed switch stops it or blows a fuse, so we test each switch.
A worn keypad membrane, a failed control board or a tripped thermal fuse can leave it dead. We confirm power to the board before replacing controls.
A cracked coupler under the glass tray or a burned-out turntable motor is the usual cause, and both are simple parts to replace.
Arcing often starts at a burned waveguide cover, chipped cavity paint or metal in the dish. Stop using it; we find and fix the source safely.
Overheating from a blocked vent or failing fan, a weak door switch or a thermal cutoff can stop it. We reproduce the stop and test each one.
Appliance diagnosis that isolates the fault before parts are ordered or replaced.
In-home appliance repair with a protected work area and a full test when we finish.
Appliance part replacement matched to your model number, then fitted and tested.
Appliance maintenance that catches dirty coils, worn hoses and blocked drains early.
Warm shelves, leaks, frost and ice maker faults found and fixed in your kitchen.
Upright and chest freezers that won't hold 0u00b0F, frost over or run without stopping.
Front-load, top-load and laundry center washers that won't drain, spin or fill, or leak.
Standing water, spotty dishes, leaks and grinding noises traced to the failed part.
Gas and electric dryers with no heat, slow drying, noise or a drum that won't turn.
Bake, broil, preheat and temperature faults tested before any part is replaced.
Burners that won't light, weak flames, dead elements and stuck igniters on your cooktop.
A range combines the oven and cooking surface in one unit, so we test shared controls.
Built-in, over-the-range and countertop microwaves repaired with high-voltage safety.
Brand knowledge matters: platforms, error codes, part numbers and failure patterns all vary.
We are an LG-authorized repair provider, including LG refrigerators and washers, 7 days a week. We also service LG dryers, dishwashers and ranges. Model notes and error codes are on our LG appliance repair page.
Samsung refrigerators with Twin Cooling Plus and FlexZone drawers have their own airflow and ice maker designs, and Samsung laundry reports faults as letter-and-number codes. We diagnose by model first. Model notes are on our Samsung repair page.
GE Appliances makes the GE, GE Profile, Cafu00e9 and Monogram lines. We work on GE appliances across all four lines, and we confirm the exact line and model number first, since parts differ.
Whirlpool washers, dryers, refrigerators, dishwashers and ranges share platforms with the company's other brands, so the model number decides the part. Our Whirlpool technicians match it before any work.
Maytag is part of Whirlpool, so many Maytag washers, dryers, dishwashers and ranges share Whirlpool parts. We test before we recommend anything. More on our Maytag service page.
Kenmore appliances were built by other manufacturers, so the model number prefix tells us who made yours and which parts fit. See our Kenmore appliance repair page.
Frigidaire is part of Electrolux. Its refrigerators, freezers, ranges and dishwashers get a full diagnosis before any part is ordered. More on our Frigidaire repair page.
KitchenAid is a Whirlpool brand, and many parts are shared. We repair KitchenAid appliances such as dishwashers, refrigerators, ranges, wall ovens and cooktops, starting from each model's own platform.
Bosch dishwashers carry AquaStop leak protection, and many add CrystalDry drying, so a wet load or a leak alert needs Bosch-aware testing. Book Bosch service at home.
Electrolux, the company that also owns Frigidaire, makes front-load laundry, refrigerators and ranges. Our Electrolux technicians confirm the model, symptom and failed system before any repair.
Amana is a Whirlpool Corporation brand, so its refrigerators, washers, dryers and ranges often share Whirlpool parts. Out of the maker's warranty? Book Amana service in your home.
Miele makes dishwashers, washers, dryers and ovens, and Miele appliances need Miele-specific procedures. We explain our findings before any work begins.
Sub-Zero uses dual refrigeration, with separate sealed systems for the refrigerator and freezer, so we test each side on its own. See our Sub-Zero appliance repair page.
Viking pioneered the professional-grade range for the home kitchen. We test ignition, burners and oven heat. More on our Viking repair page.
Thermador gas ranges and cooktops use the star-shaped Star Burner, so our Thermador technicians follow Thermador's own design for ignition and flame checks.
Why pick an owner-run appliance repair company in Aurora? Four reasons, each backed by proof you can check.
We have served 5,000+ customers and hold a 4.9 average rating across 199+ Google reviews. We offer LG-authorized repair, and our technicians hold EPA Section 608 certification for refrigerant work.
The same symptom can involve several possible components. Our certified technicians test the likely systems first, explain the findings in plain language, and recommend work based on the appliance's condition and the fault found. You get a written estimate before any work.
Owner Ejaz Haq and his team handle your repair, so you know who shows up, not a referral line. We work 8:00 AM to 7:00 PM, Sundays included, with same-day service available, and we carry common parts on our vans.
Repair can make sense when the appliance remains in good condition and the failure is limited to a repairable system. Replacement may be more sensible when faults repeat or critical parts are unavailable. We explain the trade-off after diagnosis, and qualifying repairs carry a 90-day limited parts and labor warranty.
Three steps from first call to tested repair. Same-day service is available when scheduling allows.
Call us first
Share the appliance type, brand, model number when available, and the symptom you can see or hear. We prepare for the visit, but we do not promise a cause before inspection.
Book a visit
The technician reproduces the symptom where possible, checks the relevant components, and separates the failed part from any secondary issue.
Get it repaired
When you approve and the part is available, we complete the work and run the relevant cycle, temperature check or safety test.
Aurora is our home base, and the same team covers 30 nearby communities. That includes appliance repair in Naperville, IL, appliance repair in Plainfield, IL and appliance repair in Bolingbrook, IL. Tap a city for drive time.
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I'm Ejaz Haq, owner and lead technician. This company grew out of years of hands-on repair work, and I still fix appliances in Aurora homes alongside our team, one household at a time.
We treat your home like it is ours. Our techs work neatly, protect your space and clean up after the job. Customers choose us again because the service feels professional from the first call to the final test.
Answers grouped by situation: booking, the visit, cost and warranty, repair or replace, appliances, brands and areas.
Yes. Same-day service is available in Aurora and in every city we serve, 7 days a week from 8:00 AM to 7:00 PM, Sundays included. Call with the appliance, the brand, the model number if you can find it, and what it is doing, and we confirm your arrival window when you book. Our vans carry common parts, so many repairs are finished during that same visit. If a part has to be ordered, we explain the timing before we leave, and nothing is repaired without your approval.
It can be, as long as "same day" describes when the technician arrives and not a shortcut on the diagnosis. A fast visit is only worth something if the fault is tested properly. Here is what we tell callers to look for in any same-day service company: a local phone number that a real person answers, a service call fee explained before anyone drives out, a written estimate before work starts and a warranty that covers labor as well as parts. We offer same-day visits whenever the schedule has room, and that happens often, but we never promise a time we can't keep. When the day is full, we tell you the next opening honestly.
Yes. We are open 7 days a week, 8:00 AM to 7:00 PM, including Sundays, when many repair shops are closed. Weekends matter in this work: a washer that quits on Saturday morning with a week of laundry waiting, or a fridge that warms up on Sunday with the groceries inside, can't sit until Monday. Our Google reviews include Saturday and Sunday repairs on refrigerators, dryers and ovens. Requests that come in after hours are answered when we open the next morning, and we offer the first open window we have.
A few quick checks can save you a visit, and we often talk callers through them on the phone. Make sure the appliance has power: check the breaker, and on a gas range or dryer, check that the gas shutoff behind it is open. On a washer or dishwasher, confirm the water valves are on and the drain hose isn't kinked. On a dryer, clean the lint screen. On a fridge, see that nothing is blocking the vents inside and that the temperature control wasn't bumped. If the problem is still there, note any error code and the model number, and call us.
Share the brand, the model and serial numbers (usually on a tag inside the door, on the frame or on the back panel), the symptom and any error code. A photo of the model tag helps us bring the right parts. Where the tag sits depends on the appliance: on most refrigerators it is on a side wall of the fresh food section, on dishwashers along the edge of the door, on front-load washers around the door opening, and on many ranges behind the storage drawer. Also tell us when the problem started and what happened just before it, such as a power outage or a move. That detail often shortens the diagnosis.
Write the code down exactly as it shows, or take a photo, before you do anything else. One power reset (unplug it for a minute or switch off the breaker) is fine; if the code comes back, leave it and call us. An error code tells us which system reported a fault, not which part failed. A common call is an LG washer showing LE, which LG lists as a locked motor error: we look for anything jammed in the tub, then test the motor, its wiring and the control board before replacing anything. Give us the code with the brand and model when you book, and we can often bring the likely parts on the first visit.
No, and you don't need one. We are a service-area business: our technicians come to your home in Aurora and the surrounding cities with tools and common parts on the van. Nobody has to haul a washer or a range anywhere. Our Aurora office holds parts and tools, not a customer counter, because major appliances are meant to be repaired where they stand. Moving a refrigerator can scratch the floor or strain the water line, and a gas range or dryer that has been disconnected needs a careful reconnection. We repair it in place, test it in place and leave it where it belongs.
When you compare local appliance repair companies, choose based on process and trust signals, not just price. Look for:
That is the standard we hold ourselves to: a 4.9-star Google rating from 199+ reviews, a 90-day limited parts and labor warranty on qualifying repairs, and a service call fee we confirm before booking. Then ask who actually shows up. With us, it is our own team.
Our own team. We are an owner-operated appliance service and repair company in Aurora: Ejaz Haq, our owner and lead technician, and the technicians on his team handle every job. You are not passed to a referral line or an appliance repairman you have never heard of. Some callers ask for an appliance repair man, others for a repair person or simply the appliance guy. Either way, the person at your door is a local technician who works for us, answers to Ejaz, carries common parts and explains the fault before any work starts. You can read what customers say about our technicians in our Google reviews before you book. If anything about the visit is not right, you call us and you get us.
Yes. Our technicians are EPA 608 certified for refrigerant work, which federal rules require before anyone opens the sealed system of a refrigerator or freezer. We are also LG-authorized, which is why LG trusts us with repairs it pays for under its own warranty. For the other brands we repair, we don't claim a badge we haven't earned; we let our experience and our Google reviews speak, and those reviews include freezer, compressor and LG warranty repairs. What you can count on with any brand is the same process: test first, explain the fault, then a written estimate before the work.
First the symptom: we try to reproduce it. We use symptom replication, error-code retrieval, component testing, temperature verification, and cycle testing to explain what failed and whether repair makes sense. We also check the basics people miss, such as power, water supply, venting and settings. On a refrigerator that includes compartment temperatures; on a gas range, igniter current. Only then do we name the failed part and put the price in a written estimate. This prevents repeat breakdowns caused by guessing and swapping parts blindly. That is what a diagnostic visit with us covers.
An in-home visit should feel predictable. We call ahead with the arrival time, and our technicians set up a clean work area, protect the surrounding space, and complete the diagnosis at your home. You receive a clear explanation of the findings and the proposed work before the repair proceeds, with the price in a written estimate. After an approved repair, we run the relevant cycle or function and clean the workspace. On a dryer that often means clearing lint from inside the cabinet; on a fridge, checking that it pulls the temperature down again. Before we leave, we tell you what failed and how to keep it from happening again.
Then we order the correct one by model and serial number and book the return visit around its arrival. Our vans are stocked for the repairs we see most, but a control board for one model or a door part for a specific French door refrigerator isn't something any van holds. Before we leave, you know what failed, which part it needs, the price in a written estimate and when we expect the part. Some parts arrive the next day; others take longer, and we tell you which. If your LG appliance is still under LG's warranty, we handle the warranty paperwork for the part so you don't have to.
Often, yes. Our Google reviews include repairs on appliances that other companies couldn't fix, or had told the owner to replace. When a job reaches us that way, we start over with the symptom instead of the last company's theory, and we test the parts that were already changed, because a new part can be defective or the wrong match. A refrigerator that "needs a compressor" sometimes turns out to have a failed fan or a control fault. If we find the appliance really has reached the end of its life, we say that honestly too, and you pay only the service call.
Yes, OEM parts whenever available. When a part is needed, we confirm the fault first, source the appropriate replacement, install it, and verify operation. OEM means the part is made for your model by the manufacturer or its supplier, so the fit, the connectors and the ratings match what the appliance was built with. On older appliances an OEM part is sometimes discontinued. Then we tell you before ordering and explain which replacement part we would use instead, so the choice stays yours. Either way, the part and our labor are covered by our 90-day limited parts and labor warranty on qualifying repairs.
You can, but most DIY part purchases create two common problems:
Correct part identification starts with the model number and test results. With us:
If you already bought a part, we can still diagnose and tell you whether it fits the real problem. Here is how we source and replace parts.
We don't quote a repair price over the phone, because one symptom can come from several causes. A dryer that won't heat might need a thermal fuse or a heating element, or it might only have a blocked vent, and each is a different bill. The price depends on:
What we do instead is confirm the service call fee before we come, test the appliance, and write the repair price into an estimate you approve before any work starts. That price covers the part and the labor, and the repair carries our 90-day limited parts and labor warranty.
It can look that way because the bill covers more than a part. One visit pays for a trained technician coming to your home with a stocked van, the time to test the appliance properly, a part matched to your exact model and a written warranty on the result. Many newer appliances also rely on control boards and sensors that cost more than the simple switches of older units. What makes a repair truly expensive is paying twice: a guess, a wrong part and a second call. We test first, so you pay for the fix that solves the fault, and if the numbers don't make sense, we tell you before any work starts.
You pay one service call fee for the visit, and we tell you the amount on the phone before we come. It is fair and upfront, and it depends on two things: where you live, since our team sets out from Aurora, and which appliance we are coming to look at. When you call, here is what to expect:
We don't advertise a waived fee that quietly comes back in the parts price. A refrigerator that stopped cooling and a dishwasher that won't drain are different visits, and the fee reflects the appliance honestly.
Then you pay only the service call, nothing else. We test the appliance, tell you what failed and give you the repair price in a written estimate, and the decision is yours. Some customers want time to think. Some find the repair doesn't make sense for an older unit, and sometimes we are the ones who say so: when a washer repair would cost about as much as a new machine, we tell you plainly and suggest buying new. You keep what the diagnosis told you either way, so if you replace the appliance, you know exactly why. Nobody pushes you to decide on the spot.
We accept cash and Zelle for the service call fee and any repair. The fee is confirmed before we come, and any repair is priced in a written estimate that you approve before we start. Zelle is built into many U.S. banking apps, so paying takes a minute on your phone, and cash works just as well. Because the estimate comes before the work, you know the amount before you pay it, and nothing is added without asking you first. If you have a question about payment, ask when you book, and we answer it before the technician arrives.
Qualifying repairs carry a 90-day limited parts and labor warranty, in writing. If the repaired part or our work fails within that window, contact us and we handle it under the policy terms. Labor coverage matters as much as the part: a replacement part is only half the job if the visit to fit it again is billed to you. Keep the date of the repair, and when you call, tell us the appliance and the symptom so we can come back and check it. The warranty covers the repair we made, not unrelated parts that fail later. Our warranty details explain what qualifies.
Yes. We are LG-authorized, so we do LG repairs that are still under LG's warranty, and customers often reach us through LG's own support line. Typical cases are an LG refrigerator with a failed compressor and an LG washer whose motor has stopped. Have the model number, the serial number and the purchase date ready when you call. We handle the warranty paperwork, order the part with your serial number and fit it at your home. If a part or a repair turns out not to be covered, we tell you before doing any work you would pay for, so the decision stays with you.
Age alone doesn't decide it. A ten-year-old refrigerator with a failed fan motor is often worth fixing, while a newer one with a leaking sealed system might not be. What we weigh:
A dryer around seven years old that stopped heating is a common call, and it usually has years left once the heating fault is fixed. If the repair does not make financial sense, we tell you upfront and help you decide the smarter route.
It is a quick yardstick: when a repair would cost half or more of what a comparable new appliance costs, replacing deserves a serious look. We treat it as a starting point, not a verdict, because it ignores how much life the appliance has left. We refine that rule by checking:
A newer washer with a failed drain pump passes easily; an older unit that needs both a motor and a control board may not. With a built-in refrigerator, replacement also means matching the cabinet opening, so the math often favors repair.
It depends, but here is the decision logic we use for Aurora customers. Repair often makes sense when:
Replacement may make sense when:
The written estimate gives you a real number to compare, and we give a clear recommendation after diagnosis so you don't waste money either way.
Lifespan varies by type, usage, and maintenance. Most appliances last many years when maintained well, but lifespan depends heavily on:
What matters most is whether the appliance is still structurally sound and whether the repair restores long-term reliability. We diagnose early warning signs, fix the root cause, and recommend small maintenance steps that reduce repeat failures.
Most failures come from a short list:
In Aurora, city water carries 6 to 10 grains per gallon of hardness, which can contribute to scale on dishwasher and ice maker parts. We see many problems that could have been prevented with basic tune-ups. That's why we offer maintenance and inspection services, not just repairs.
Some tasks are yours: clean the dryer lint screen before every load and rinse the dishwasher filter regularly. For the appliances you use every day, professional appliance servicing once a year, a check plus a cleaning, makes sense. Preventive service can identify restricted airflow, worn hoses, dirty coils, loose seals, blocked drains, and calibration problems before a larger interruption. A seasonal tune-up visit covers those checks, and appliance cleaning is part of the service: the washer drum and door gasket, the dryer lint path and the fridge coils. After the repair, we share practical tips and maintenance advice to help you avoid repeat breakdowns and protect your appliance long term.
If an appliance is not worth repairing, you have a few practical options:
Illinois bans landfilling white goods unless refrigerant, mercury switches and PCB parts are removed first. If you are unsure, we can diagnose first: many "dead" appliances turn out to be a fixable issue.
Our kitchen appliance repair service covers refrigerators, freezers, dishwashers, ovens, stoves, ranges and microwaves (built-in, over-the-range and countertop). In the laundry room we fix washers and gas or electric dryers, including stacked pairs and all-in-one washer-dryer combos. These are the major appliances we repair, all residential and all in your home. Keeping to these nine lets us stock our vans with the parts they need most. If you are unsure whether we work on your appliance, call with the brand and model number, and we tell you before booking anything.
Refrigerators top the list, then washers, dryers and dishwashers, which matches the mix in our Google reviews. A common call: a fridge that beeps on and off for days, then stops cooling. We check the fans, the defrost system and the sealed system, in that order. Washers usually reach us not draining or showing a code, and the fix is often a drain pump, a sensor or a motor. Dryers most often stop heating. Ovens and ranges tend to need an igniter, an element or a door repair. Freezers that aren't cold enough, ice makers and water dispensers round out the list.
Yes. We repair gas ranges, ovens, cooktops and dryers, including igniters, gas valves and burners, and we safely disconnect and reconnect the gas line as part of the repair. Before we leave, we check the connections we worked on and confirm a steady flame. Aurora homes are served by Nicor Gas. If you ever smell gas, don't touch switches or light a flame: leave the home, then call Nicor Gas at 888.642.6748 and 911 from outside. Once it is safe, we can diagnose the appliance.
Yes. Our technicians handle compressor replacement, sealed-system repair and refrigerant recharge on refrigerators and freezers. Our technicians are EPA 608 certified for refrigerant work, which federal rules require before anyone opens a refrigerant circuit. Before quoting sealed-system work, we confirm the compressor really is the problem: a fridge that runs but won't cool can also have a failed fan, a frozen evaporator or a bad start relay, all smaller repairs. Our Google reviews include compressor replacements and condenser and evaporator coil repairs. We check whether the work makes sense for the appliance's age before quoting it.
Yes, both. An all-in-one combo washes and dries in a single drum, so one machine carries a washer's pump, motor and seals plus a drying system, and a fault on one side can stop the whole cycle. Most dry without a vent, so we check the condensing or heat pump drying parts, the drain and the sensors that decide when a load is dry. Stacked pairs and single-unit towers, such as LG's WashTower, are a different job: we test the washer and the dryer separately and take care with access to the upper unit. Give us the model number when you book, because combo parts are model-specific.
Yes. Maytag, Amana and KitchenAid no longer sell standalone freezers, but plenty of their upright and chest models still run in basements and garages, and we repair them. The usual calls are a freezer that isn't cold enough, frost building up, or a unit that runs all the time. We check the door gasket, the thermostat or control, the fan on frost-free models, the defrost parts and the sealed system. Parts for older models can take time to find, so we look up availability by model number before recommending the repair. Our Google reviews include freezer repairs, fan replacements among them.
We repair all major brands. Our brand pages cover 15 of them: LG, Samsung, GE, Whirlpool, Maytag, Kenmore, Frigidaire, KitchenAid, Electrolux, Amana, Sub-Zero, Viking, Miele, Thermador and Bosch, including older models while parts are available. GE's Cafu00e9 and Monogram lines are included, and so are brands outside that list, as long as parts can be sourced. Different brands fail in different ways. Our technicians use the right procedures for each manufacturer, and you get a repair plan that fits your appliance, not a generic approach. Not sure about yours? Send the model number and we tell you before booking.
Yes. We are LG-authorized, and we repair LG refrigerators, washers, dryers, dishwashers and ranges, 7 days a week. LG is also the brand our Google reviews mention most, from French door refrigerators to front-load washers and WashTower units. Being authorized means LG trusts us with the repairs it pays for under warranty, and the same team handles LG repairs after the warranty ends, when you are the one paying. Either way you get the same testing, the same written estimate and the same care in your home. LG models and error codes are covered on our LG repair service page.
Yes. Samsung units often require careful diagnosis because the same symptom can point to multiple faults. A Samsung refrigerator with a weak ice maker, for example, can have an icing problem, a fan issue or a control fault, and a Samsung dryer that stops heating, stacked or not, often needs a new heating element. We find the failed part, explain the plan and test after the repair. This reduces repeat breakdowns and protects your appliance long-term. Error codes and model notes are on our Samsung repair page.
Yes, and they need a different approach. Sub-Zero refrigerators use separate sealed systems for the fresh food and freezer sections, so we test each side on its own. Viking and Thermador ranges bring pro-style gas burners, including Thermador's Star Burner, where ignition and flame checks follow the model's design. Miele dishwashers, laundry and ovens follow Miele's own engineering. We take extra care with built-in panels and access, and we use OEM parts whenever available.
Yes. Cafu00e9 and Monogram are GE Appliances' premium lines, and we repair both alongside standard GE models. Cafu00e9 models include refrigerators, ranges, wall ovens and dishwashers, and most repairs follow the same testing we use on any GE appliance, with parts matched to the Cafu00e9 model number. Monogram is made for built-in kitchens: panel-ready refrigerators, pro-style ranges and wall ovens, where access and fit matter as much as the part. We protect the cabinetry and trim while we work, and we use GE parts for the model whenever available. Tell us which line you have when you book, since Monogram parts are often ordered rather than carried.
Yes. Whirlpool Corporation owns Maytag (which brought Amana with it) and KitchenAid, along with JennAir. Many parts overlap, but the model number, not the logo, decides which part fits your appliance. That overlap helps when parts get scarce: a drain pump or a door switch for an older Maytag washer may now be sold under a Whirlpool part number, and we look it up that way. It also means similar failures show up across the family, so what we learn fixing one of these brands carries over to the others. We repair all four, from laundry pairs to refrigerators and ranges.
Kenmore is a brand name, not a factory. Its appliances were built by other manufacturers, and the first three digits of the model number show which one: 106 points to Whirlpool, 795 to LG and 253 to Frigidaire, for example. That tells us which parts fit before we arrive. Send us a photo of the model tag when you book, and we look up the maker before the visit. Our Google reviews include Kenmore repairs, from a refrigerator compressor to a washer that stopped draining. An older Kenmore is usually worth a look as long as the parts for its real maker are still sold.
If you live in Aurora or one of the 30 other cities we serve, yes. We are a service-area business based in Aurora, so our technicians come to you, and you never bring an appliance to us. Same-day service is available across the area, 7 days a week, and we confirm your arrival window when you book. The service call fee depends on your location, so we tell you the amount for your address on the phone before we come. The same team, the same written estimate and the same 90-day limited parts and labor warranty apply in every city. Check our full service area for every city we cover.
Besides Aurora, we serve 30 cities, including Naperville, Plainfield, Oswego, North Aurora, Montgomery, Batavia, Geneva, Bolingbrook and Yorkville, plus communities as far out as Chicago, Elgin, St. Charles and Woodstock, with same-day service available in all of them. The grid above lists them all. Our core area sits in Kane, Kendall, DuPage and Will counties, and each city page covers what is local there, from water hardness to the gas and power utilities. If your town is not listed, call anyway, and we tell you honestly whether we can come.
Yes. Naperville shares Aurora's eastern border, and the same team handles refrigerators, washers, dryers, ovens and more there, with the same written 90-day limited parts and labor warranty. Two things set Naperville homes apart. The city runs its own electric utility instead of ComEd, so a power outage question goes to the Naperville Electric Utility, and its tap water is Lake Michigan water bought from the DuPage Water Commission, at about 8 grains per gallon of hardness. That is softer than well water, yet scale still builds slowly in dishwashers and ice makers. Details are on our Naperville service area page.
Yes, both, 7 days a week. Plainfield sits southeast of Aurora and Oswego to the south. Their water is not the same, and appliances notice. Plainfield already uses Lake Michigan water, at 6.3 grains per gallon by the Village's figure, while Oswego draws from deep wells at about 15 grains per gallon until the planned WaterLink pipeline brings lake water. In Oswego that means more scale in dishwashers, washer inlet valves and ice makers. The same team, the same written warranty and the same upfront fee policy apply in homes in Oswego and in Plainfield.
Yes. Yorkville, the Kendall County seat southwest of Aurora, is part of our core area, with same-day service available 7 days a week and the same written warranty. The city draws its water from deep sandstone wells and softens it with ion-exchange treatment before it reaches your tap, and like Oswego and Montgomery, it plans to switch to Lake Michigan water through the WaterLink pipeline. Nicor Gas serves Yorkville, so if you ever smell gas near a range or dryer, Nicor comes first and we come once it is safe. See our Yorkville service area for details.
Yes. Bolingbrook is in our core service area and Joliet in our wider one, both served 7 days a week by the same local team. The two cities differ under the sink. Bolingbrook gets Lake Michigan water through Illinois American Water, while Joliet still pumps groundwater from its own wells, rated by the city at 22 grains per gallon east of Midland Avenue and 12 west of it. Homes on Joliet's east side can see scale in dishwashers and ice makers sooner. Joliet specifics are on the page for homes in Joliet.
All of it. We work in every home-delivery ZIP code in the city (60502, 60503, 60504, 60505 and 60506), from the Fox River downtown to neighborhoods along I-88, Route 59 and Route 30, in all four of Aurora's counties. That includes the East Side, the West Side and the Far East Side, older homes near downtown and newer subdivisions alike. Same-day service is available in every one of those ZIP codes, 7 days a week. Tell us your cross streets when you book, and we confirm your arrival window before we hang up.
Call (773) 574-8629 or book online and tell us the appliance and the symptom. We are open 7 days, 8:00 AM to 7:00 PM, and confirm your arrival window when you book.
